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Industrial & Organisational : Introduction : Personnel : Organizational psychology : Occupations: Work environment: Index : Outline



  • Section 1 : Introduction to organizational psychology
  • Section 3 : Job attitudes
  • Section 5 : Groups in organizations
  • Section 8 : Customer service behaviour
  • Section 9 : Research methods in organizational psychology


References & Bibliography[]

Key texts[]

Books[]

  • Dunnette M. D.(Ed.), (1976) Handbook of Industrial and Organizational Psychology (pp. 1297-1349). Chicago, IL: Rand McNally.
  • Jex, S. M. (2002). Organizational psychology: A scientist-practitioner approach. New York: John Wiley & Sons.

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