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The hospital environment is an aspect of facility environments is the surroundings provided in hospital. It would include aspects of the built environment, the provision of extra services, the playing of music on the corridors and customer service aspects of staff behavior.
The built environment
Although much attention in health care is paid to clinical issues and to the medical care patients receive, recently little attention has been paid also to the physical space where patient stay. Evidence-based design is an approach to rectifying some of the difficulties.