Extra role performance

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Industrial & Organisational : Introduction : Personnel : Organizational psychology : Occupations: Work environment: Index : Outline

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Personnel

Human resources

Employee absenteeism Employee assistance programs Employee attitudes Employee benefits Employee characteristics Employee efficiency Employee health insurance Employee interaction Employee leave benefits Employee motivation Employee pension plans Employee productivity Employee skills Employee termination Employee turnover Employment discrimination Employment history Employment status Labour management relations Job applicant interviews Job involvement Job knowledge Job performance Personnel evaluation Personnel recruitment Personnel selection

Extra-role performance behaviours are certain behaviours of employees, which are not part of their formal job requirements as they cannot be prescribed or required in advance for a given job but they help in the smooth functioning of the organization as a social system. Some of the extra role performance behavior are: helping coworkers with a job related problem; accepting orders without fuss; tolerating temporary impositions without complaint; maintaining cleanliness and physical hygiene of the work place; promoting a work climate that is tolerable and minimizes the distractions created by interpersonal conflict; and protecting and conserving organizational resources etc. (Bateman & Organ, 1983).

See also

• Employee motivation
• Job performance

References

• Bateman, Thomas S., Dennis W. Organ (1983-12). Job satisfaction and the good soldier: the relationship between affect and employee 'citizenship'. The Academy of Management Journal 26 (4): 587–95.